Come + Go Global Expatriate Services Relocation Providers and International Moving Companies comego .biz .eu come-and-go .net COME + GO INTERNATIONAL LTD. W&W Software Products GmbH Matthias Hennicke ICP THP-Locgistics
 
Customer satisfaction /Service Quality Report


 Service Quality Report
To help us to maintain a high standard of service we would appreciate
your appraisal of our performance. Please use a scale of 1 to 5 with
1 being excellent and 5 unacceptable:
  Your Name:   Move from:  To:  

Sales and Administration (Please take a look at the office/s)
  How did you feel about your initial contact? 1 2 3 4 5
  Was the salesperson helpful and courteous? 1 2 3 4 5
  Were you well informed by the office about all steps? 1 2 3 4 5
  How do you rate the overall service? 1 2 3 4 5

  At Origin (Please take a look at the crew)
  Was the staff punctual? 1 2 3 4 5
  Were they well trained? 1 2 3 4 5
  Did they show up in a good overall condition? 1 2 3 4 5
  Were they polite and cooperative? 1 2 3 4 5
  Was the organisation of their work efficient? 1 2 3 4 5
  How do you rate the overall service of the crew?
 1 2 3 4 5

  At Destination (Please take a look at the crew)
  Was the staff punctual?
 1 2 3 4 5
  Were they well trained? 1 2 3 4 5
  Did they show up in a good overall condition? 1 2 3 4 5
  Were they polite and cooperative? 1 2 3 4 5
  Was the organisation of their work efficient? 1 2 3 4 5
  How do you rate the overall service of the crew?
 1 2 3 4 5

   Do you have some additional comments for us?
 
   
Thank you very much for your kind cooperation and help!